We truly believe we offer some of the most innovative skin care products in the world, and we want to back that up with a risk-free ironclad 60-day guarantee. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. Buying items online can be a daunting task, so we want you to realize that there is absolutely ZERO risk in buying our products and trying them out. If you don't like it no hard feelings we'll make it right. We have a 24/7 Ticket and Email support team. Please contact us if you need assistance.